Which? has published the results of its annual high street shop survey, with votes cast by its readers against a number of factors.Two DIY retailers featured in the top ten: Toolstation in fourth palce with a customer score of 74% and Screwfix in tenth place with a score of 82%.PlaceShopCustomer score1Richer Sounds (223)89%2Rohan (256)87%3John Lewis (824)86%4Hotter Shoes (310)84%=Lakeland (512)84%=Toolstation (444)84%7Apple (319)83%=Bodycare (99)83%=Crew (68)83%10Screwfix (587)82%=Seasalt (201)82%=Waterstones (565)82%Homebase narrowly missed out on the lowest spot on the report, with a customer score of just 53%, although one customer noted that their local store 'is better now they have dropped the Bunnings association'.PlaceShopCustomer score101Clinton Cards (488)61%102House of Fraser (303)59%=Peacocks (153)59%104New Look (124)58%105JD Sports (132)56%=River Island (62)56%107Sports Direct (396)54%108Homebase/Bunnings (486)53%109WHSmith (586)50%Other DIY retailers received the following customer scores:Toolstation - 85%Brewers - 83%Screwfix - 82%Wilko - 72%Robert Dyas - 65%Wickes - 65%B&Q - 62%The Range - 61%B&M Bargains/HomeStore - 59%Homebase/Bunnings - 53%Source : Insight DIY Team and Which?
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