AI-Powered Claims & Grievances: What HR Needs to Know

Employees are increasingly using AI tools like ChatGPT to draft grievances, challenge redundancy decisions, and build arguments for employment claims.

At the same time, HR teams are using AI to review information, summarise documents and support increasingly complex cases, often involving sensitive employee data. Both uses can create legal and data protection risks, but the consideration differ. 

In this session, experts from WorkNest will discuss the key challenges and help HR teams understand how to handle AI-generated content with confidence, while protecting employee information and maintaining a fair process.

In this session you'll learn:

• How AI is changing the volume and complexity of grievances, claims, and redundancy challenges.
• How to respond to AI-generated arguments and false legal citations, while avoiding discrimination risks.
• Where HR's own use of AI can create exposure, including potential disclosure obligations if a case reaches an employment tribunal.
• The data protection risks associated with employees using AI to build a case and HR teams using it to manage cases.
• What checks and safeguards HR teams should consider putting in place.

Who should attend?

This webinar is designed for:

• HR managers and directors
• People and culture leaders
• Business owners and directors
• Senior and line managers
• In-house legal teams
• Anyone responsible for employee data protection or employment law compliance