

ADDRESS
46 Hullbridge Road, South Woodham Ferrers, Chelmsford, England, CM3 5NG
CONTACT NAME
Carina McLeod
POSITION
CEO & Founder
Carina McLeod
PHONE
+44 333 8801244
WEBSITE
eCommerce Nurse
TikTok Shop Growth & Management Specialists
COMPANY OVERVIEW
TikTok Shop moves fast. New features, trends and opportunities are constantly emerging, and what worked six months ago might not work today. That’s part of what makes the platform exciting, but it can also leave brands wondering where to focus, what’s actually worth investing in and how all the different pieces are supposed to work together.
That’s where we come in. Our specialist TikTok Shop team takes away the complexity and manages the channel as a whole. We start with what a brand wants to achieve, understand the wider commercial picture and bring together strategy, shop management, content, affiliates and advertising rather than treating each one in isolation.
Our services include:
- Strategy & Consulting: Every brand is different, so we start with what you want to achieve. We develop a commercially focused TikTok Shop strategy and provide ongoing guidance to spot opportunities, solve challenges and keep pace with a platform that never stands still.
- TikTok Shop Management: We take care of the day-to-day running of your TikTok Shop, including product listings, campaigns, performance monitoring, inventory oversight and issue resolution, while continually looking for ways to improve performance.
- Brand Content Creation: TikTok needs content, and lots of it. We develop and produce brand-owned, UGC-style content specifically for the platform, from concepts and production through to content calendars, scheduling and publishing.
- Affiliate Management: We find and build relationships with creators who are right for your brand, managing everything from outreach and sampling to activation and ongoing relationships. This includes organic affiliates as well as paid creator partnerships, from one-off collaborations to longer-term retainers.
- Ads Management: We plan, manage and optimise TikTok Shop advertising as part of the wider TikTok Shop strategy, bringing together creative, targeting and performance data to scale what works and make the most of your advertising budget.
- Reporting & Insights: We turn the numbers into something useful. By looking across sales, content, affiliates and advertising, we show you what’s working, what isn’t and, most importantly, what we should do next.
As BHETA’s TikTok Shop Business Support Partner, we want to give members somewhere to turn when TikTok Shop raises more questions than answers.
You might already be selling and wondering how to improve performance. You might be weighing up whether TikTok Shop is right for your brand. Or you might simply be trying to understand what all the noise is about. Wherever you are, our role is to share what we know, make the platform easier to understand and give you practical advice you can actually use.
MEMBER BENEFITS
- Complimentary 30-minute TikTok Shop advisory call: A chance to speak directly with one of our TikTok Shop specialists about your brand. Bring us a question, a challenge, an opportunity or simply ask us where you should start. No jargon and no generic playbook, just practical guidance based on where your business is now.
- TikTok Shop insights and updates: TikTok changes quickly, but you shouldn’t have to spend your day keeping up with every update. We’ll work with BHETA to share the developments, insights and practical guidance that matter, along with what they could mean for your business.
- Webinars and learning sessions: We’ll work with BHETA to deliver practical TikTok Shop webinars and learning sessions, sharing what we’re seeing first-hand from working on the platform. The aim is to cut through the noise, answer the questions brands are actually asking and help members feel more confident about what to do next.
BENEFIT TESTIMONIALS
It was important for us to present Antica Farmacista as a high-end, luxury brand and eCommerce Nurse had creative and unique ideas for how to properly convey our products. We have seen huge increases in our traffic and conversions as a result of all these enhancements. We are thrilled with their work!
Working with eCommerce Nurse was very helpful toward our goal of increasing the brand premiumness and conversion rate on our product pages. During the project, communication was absolutely great. The team answered promptly and exceeded our expectations.
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