Skip to main content

+44 (0) 121 237 1130

info@bheta.co.uk

Join BHETA

Wickes reopens six stores on a trial basis

Wickes the home improvement retailer, announces plans for a trial that will see it re-open six stores with strict new social distancing measures in place to protect colleagues and customers. Stores in Pudsey, Cheltenham, Preston, Sevenoaks, Cricklewood and Hailsham will open to the public on Thursday 30th April.

In addition to the new social distancing measures, the trial stores will operate shorter opening hours on Monday to Saturday, opening at 7.00am and closing at 6.00pm. With Sunday reverting to the trading hours of 10.00am to 4.00pm.

Initiatives that have been successfully deployed by other essential retailers are being introduced to ensure customers can shop safely and colleagues remain protected. Each of the stores will limit the number of customers in the shop at any one time, while clear signage and floor markers will advise customers to keep two metres apart. Additionally, each shop has installed perspex screens at the tills and service stations, and colleagues on the shop floor will be using PPE. Sanitising stations have been installed for customer use and the stores will only accept card and contactless payments.

Although an essential retailer under the hardware category, Wickes put customer and colleague safety at the forefront and closed its stores in March following the Government’s social distancing guidelines, continuing to serve customers through its online platform, Wickes.co.uk. The website remains open for customers, with options available for Click & Collect and home delivery orders across the country.

Services such as timber cutting, and paint mixing will not be available during the trial period and Showroom Kitchen & Bathroom design appointments are only available to customers virtually.

Furthermore, refunds will be unavailable until all Wickes stores open fully in keeping with the retailer’s extended policy.

Source : Wickes


Strictly Necessary

These cookies are required for our website to operate and include items such as whether or not to display this pop-up box or your session when logging in to the website. These cookies cannot be disabled.

Performance

We use 3rd party services such as Google Analytics to measure the performance of our website. This helps us tailor the site content to our visitors needs.

Functional

From time to time, we may use cookies to store key pieces of information to make our site easier for you to use. Examples of this are remembering selected form options to speed up future uses of them. These cookies are not necessary for the site to work, but may enhance the browsing experience.

Targeting

We may use advertising services that include tracking beacons to allow us to target our visitors with specific adverts on other platforms such as search or social media. These cookies are not required but may improve the services we offer and promote.

Change Settings

Welcome. You can control how we use cookies and 3rd party services below

Change Settings Accept
Learn how we use cookies