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Business support

BHETA offers members access to a wide range of business support services.

These tried and tested service providers offer members significant discounts, free assistance or advice and guidance.

For more details contact BHETA Member Services or the supplier direct quoting ‘BHETA’.



Compliance Link logo

The BHETA packaging compliance scheme, Compliance Link, provides members with discounted membership and competitive packaging recycling evidence costs. Currently over 40 members take advantage of the scheme, each achieving cost-effective compliance with personalised assistance, including data collection and audit support.

Fixed low cost membership of £250 per annum, irrespective of company size, or even if you’re a group; competitive packaging recovery note (‘PRN’) evidence charges at market prices; unparalleled free assistance and support with data collection issues and external regulatory issues.

For further information please contact: Keith Mackie –
Tel: +44 (0)1279 620 000

View their website

Exhibition Support

Exclusively Shows

BHETA is the owner of Exclusively Shows

Exclusively Housewares is an annual trade show featuring 145 of the top housewares suppliers and distributors in the industry. It takes place at the Business Design Centre in London every June. Aimed at all types of housewares retailers, Exclusively Housewares represents the largest number of housewares brands and suppliers brought together under one roof for any trade show in the UK.  It has been running since 2002.

In 2015 a new sister trade show, Exclusively Electrical, was launched to run alongside Exclusively Housewares. Focused entirely on small kitchen and domestic appliances the two shows complement each other beautifully, and visitors can move freely between them.

The Exclusively Shows are owned and organised by Brooke House Exhibitions on behalf of the British Home Enhancement Trade Association.

View their website


Torque Expo logo

Torque-Expo is a trade-only event for the fastener, tool and related industries.

Torque-Expo covers Fasteners, Fixings & Adhesives, Hand & Power Tools, Hardware & Architectural Ironmongery, DIY Products, Locks & Security, Trade Displays & Shopfittings, Abrasives & Lubricants, Clothing, Safety & Janitorial, Consumables and Associated Products & Services. Combining Torque-Expo trade shows in strategic locations around the globe with an International Magazine available in print & digitally for a comprehensive coverage of the industry from all perspectives.

Torque-Expo is a two-day trade-only event uniquely bringing together exhibitors who are manufacturers, wholesalers or importers, selling associated products through distribution to the UK trade.

For further information please contact: Jerry Rasmdale –
Tel: +44 (0)1727 739 160

View their website

Hyve Group Exhibitions

Hyve Group logo

The Hyve Group plc (was ITE) is an international organiser of exhibitions and conferences.

Hyve delivers over 150 events worldwide every year, across six business divisions. They believe firmly that, in a world where technology is advancing all the time, providing opportunities for face-to-face connections is increasingly important for business. Hyve delivers market-leading, real-life platforms where communities can come together to discuss, develop, inspire and celebrate their industries.

Hyve events include Spring Fair, Glee and Autumn Fair.


The International Housewares Association (IHA)

IHA logo

The Inspired Home Show® is your opportunity to join the world’s largest audience of home goods and housewares professionals. Every year thousands of the world’s most important professionals gather to do business at Chicago’s state-of-the-art McCormick Place Exposition Center each March.

For further information please contact: International Housewares Association
Tel: +44 (0)1847 292 4200
Fax: +44 (0)1847 292 4211

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Messe Frankfurt Exhibition GmbH

Messe Frankfurt logo

At the world’s most important consumer goods trade fair you’ll be able to experience all the latest ideas and products at first hand – from the global market spectrum to industry trends and future visions. Interest in the fair is increasing as the high number of buyers makes Ambiente attractive to even more exhibitors from around the world. In 2019, 4,460 exhibitors from 92 countries came to Ambiente.

For further information please contact: Messe Frankfurt
Tel: +44 (0)1784 415 950

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ESM logo

At ESM our aim is to undertake the design and build of your exhibition space to create an engaging and memorable stand for your company and your brand. All work is undertaken in-house at our Kent headquarters by our experienced team of skilled craftsmen.

Whether you want a complete end to end solution, or a more tailored approach, we can execute your next exhibition stand design and build on time, with minimal fuss and to maximum effect, helping you with that all important ROI.

For further information please contact: Ross Emerick –

Tel: +44 (0)1474 536 360

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Let’s Talk Credit

Let's Talk Credit logo

Let’s Talk Credit supports B2B organisations to understand the detail behind the people and businesses they are working with, helping them to make more effective decisions.

Whether businesses are acting as commercial lenders or offering trade credit to other businesses, we offer a range credit risk solutions. We also help clients with services including B2B marketing and business intelligence.

For further information please contact: Brent Cumming –

Tel: +44 (0)7885 675 092

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AFEX logo

Established in 1979, Associated Foreign Exchange, Inc. (AFEX) pioneered the concept of personalised foreign exchange services, tailored to small and mid-size business clients.

Today, with thirty years of market experience, AFEX brings reliability and value to all commercial and personal client transactions. AFEX offers a full menu of foreign payment services, including foreign currency drafts, wire transfers, risk management tools such as Forward Contracts, market monitoring services, and designated Corporate Account Managers who handle every aspect of each client’s foreign payment needs.

AFEX works with each company individually to understand their motivations and ensure that they achieve the most profitable outcome for their business, whether that be cutting down transaction times, buying at specific target exchange rates 24 hours a day, or securing rates in advance of payment dates to mitigate against fluctuations that occur before the invoice due date.

For further information please contact: Sam Edwards, exclusive Corporate Account Executive –

Tel: +44 (0)207 811 6666

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Towergate Insurance Brokers

Towergate are the appointed insurance brokers to the BHETA. They provide an exclusive insurance scheme for members which can be tailored to meet individual member’s requirements at competitive premiums. Towergate are used by the BHETA itself and have helped members to make savings on their premiums. Towergate’s helpline is available for members to discuss insurance problems, including claims, in the strictest confidence.

For further information please contact: Lee Forrest, Account Executive –

Tel: +44 (0)7768 242 146

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Legal, Employment Law, Health & Safety

Howes Percival

Howes Percival

Howes Percival is a leading commercial law firm offering expert legal advice to a wide range of clients, from family businesses to household brands.

We understand the challenges faced by businesses working in the home enhancement sector and our experts can offer advice on the full range of legal issues, such as: Commercial, Corporate, Employment, Property and Intellectual Property.

Our wider team also includes experts in health and safety, regulatory, dispute resolution and digital commerce.

Our lawyers immerse themselves in specific industry sectors, making sure they can give the best advice, tailored to your business. Howes Percival is frequently ranked ‘top tier’ in the Legal 500, where clients describe the firm as ‘a top-class regional practice’.

For further information please contact: Gerald Couldrake –

Tel: +44 (0)1604 230 400

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Ellis Whittam

Ellis Whittam logo

In association with Ellis Whittam, the employment law, HR and health & safety experts, we have designed a range of business support services which are part of the benefits of BHETA membership.

BHETA members now have free and unlimited access to expert advice from a dedicated team of qualified, experienced legal advisers in these critically important issues.

To access the free advice services all you need to do is call 01244 687200 or send an email to and state that you are a BHETA member.

More details can be found in the BHETA membership area.

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i-Corporate Risk Consultants Ltd

i-CRC logo

i-Corporate Risk Consultants Ltd (i-CRC) is an investigation company dealing in all aspects of corporate security and risk management consulting.

In particular, i-CRC conducts intelligence gathering and analysis leading to investigations into counterfeiting, brand protection, grey/parallel market product diversion and intellectual property infringement. i-CRC also advises clients on cost effective overt and covert security markings to assist in protecting their products.

i-CRC carries out physical security surveys, risk assessments, assists in crisis management planning and pre-employment screening. i-CRC operates globally with offices in the UK, Germany and Turkey and has a global network of agents that have facilitated actions for clients in over 70 countries.

For further information please contact: Jeffrey Maund –

Tel: +44 (0)1932 359 750

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Logistics / Freight Forwarding

AM & PM Transportation


AM & PM Transportation Ltd is a well-established, family-run logistics company specialising in Exhibition Services throughout the UK and Europe with over 45 years’ experience. AM & PM provides a personal, cost-effective service for the safe and efficient handling of exhibitor goods from start to finish. Exhibitors benefit from using their services because they take the pressure and responsibility from them, this enables the exhibitor to concentrate on more important issues such as selling their products to potential buyers. Contact Steven or Phil for more information on how AM & PM can help you make the exhibition experience run smoothly.

Tel: +44 (0)1449 672 671

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Dachser Ltd

Dachser Logistics

Established in the UK since 1975, Dachser now has three locations which include a brand new logistics centre in Northampton as well as branch offices in Rochdale and Dartford. Dachser aims to be the supplier of choice for European logistics. With daily departures from all sites servicing Scandinavia, Europe and North Africa.

Value-added services, and provides real advantage for its customers through its comprehensive, fully integrated European distribution network which offers competitive transit times and a high level of service quality.

For further information please contact: Carolyn Hough –

Tel: +44 (0)1706 758 011

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Salesupply logo

The bar of expectation is rising – customers are expecting faster, cheaper and more choice in delivery operations. Salesupply’s fulfilment solution enables you to offer a best-in-class delivery experience combined with optimal business economics, delivering from 6+ countries on 3 continents.

Salesupply offers a worldwide logistics fulfilment network to enable local storage, handling and delivery of your products via one interface to your online shop or ERP system, delivering to 70% of the worlds e-commerce markets in 48 hours and 50% within 24 hours.

Our fulfilment solution provided a great local experience, globally, are ultimately scalable and surprisingly simple.

For further information please contact: Georgina Bennett –

Tel:+44 (0)1223 790 538

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Marketing, Market Data & Sales Support

Brookes & Co

Brookes & Co logo

At Brookes & Co we love marketing your sector, and promise to deliver a fantastic return on investment from PR and marketing. We’re the UK’s only marketing agency for the home and garden sector.

As BHETA’s recommended marketing agency, we work closely with members and we focus entirely on the home improvement, housewares, and garden sectors.

Why not contact Kate Murphy to see how we can help you on 07768 714406 or call the office on 01889 598600.

Alternatively, email

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Thomson Database Service

thomson local logo

BHETA has partnered with Thomson Local Directories, the largest and most sophisticated provider of market data in the UK, to provide members with the opportunity to build databases specific to their requirements in one short telephone call. More details can be found in the BHETA membership area.

For further information please contact: BHETA member services team on 0121 237 1130 or email

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GlobalData Retail

gobal data logo

Verdict Retail and Conlumino recently joined forces to create a market-leading retail insight brand. GlobalData is a world leading provider of retail intelligence. They work with global retailers delivering unique data and insight to enable informed decisions.

Their work focuses on all aspects of retailing and consumer behaviour, which is delivered through bespoke reports, projects and presentations. The reports are available to all BHETA members at a huge discount. Read more.

For further information please contact: Magda Covino –
Tel: +44 (0)207 832 4332

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GfK logo

GfK is one of the world’s leading research companies. Every day, their 12,000+ experts discover new insights into consumer behaviour in over 100 countries.

The GfK index reflects all the product categories that BHETA members trade in, as listed on BHETA’s Retailer Zone. The quarterly updates provide members with an opportunity to benchmark their company’s performance against the market

The insights are based on actual retail Point of Sale data delivered from GfK’s network of GB retailers, both large and small. The intelligence will help members answer their key business questions through the provision of fast and actionable data driven insights

The data is broken down into the four BHETA sector categories – home improvement (DIY), garden, housewares and small electricals and then further broken down by product groups. Read more.

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Scarlet Opus

scarlet opus logo

Scarlet Opus is a world class trend intelligence team. We work internationally with retailers & manufacturers and our role is to inform them about what will be in-fashion for the world of everything interiors 2-3 years ahead of it actually happening. We get very specific about colour, pattern, texture, material and texture choices.

No matter what causes a trend’s emergence, you need to know which future trends you could capitalise on and how. We provide all of our clients with a guaranteed & sustainable competitive edge and we help to ensure that this ‘edge’ is slowly evolved, continuously aligned with consumer desires. Our work with you is planned, targeted & measurable – results driven.

For further information please contact: Phil Pond –

Tel : +44(0)7896 088 996

More details can be found in the BHETA market intelligence area.

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FEDIYMA – European Federation of DIY Manufacturers

fediyma logo

The European Federation of DIY Manufacturers (fediyma) was created in March 2000 by its founding members BHETA (United Kingdom), Herstellerverband Haus & Garten (Germany) and Unibal (France). FEBIN (Belgium), MADE4DIY (Italy) and AFEB (Spain) have also joined our association in recent years. All together they represent 75% of the European home improvement market with over 650 member companies.

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Bazaar voice logo

Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalise their experiences, and give them the confidence to buy.

Each month in the Bazaarvoice Network, more than one billion consumers view and share authentic content including reviews, questions and answers, and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly – data that powers high-efficiency digital advertising and personalisation with unmatched relevance.

For further information please contact: Hadjira Eatwell –
Tel: +44 (0)208 080 1120

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RT7Digital Ltd

RT7 Digital logo

We are Amazon specialists – helping companies both large and small achieve sales growth on Amazon. We have first-hand experience from years selling our own products on Amazon marketplace and bring this knowledge to our clients.

Amazon doesn’t need to be scary. We help companies get control of their brand, content, and sales on the channel. We understand the inner workings of Amazon and are a one stop shop for everything from optimising listings, campaign management, account set-up & registration, and consultancy.

Amazon cannot be ignored as a major online sales channel. We help companies make their journey with Amazon that much easier; maximising their sales and building a valuable asset for the future.

For further information please contact: Jack Cooper –

Tel: +44 (0)208 080 0505

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N Smith and Co (Custom Packaging & Display)

N Smith logo

We provide innovative corrugated and carton solutions, from standard packaging to full POS display.

We are a focused team of experienced, creative individuals, who thrive to offer the best customer service and highest value and quality. We have over 115 years of history and experience that is implemented into everything that we do. We are obsessed with helping our clients utilise the versatility of cardboard and other substrates to bring their brand and product closer to their target market.

For further information please contact: Steve Wilkinson –

Tel: +44 (0)121 557 1891

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Chemours logo

The Chemours Company, is a global chemistry company with leading market positions in titanium technologies, fluoroproducts and chemical solutions, introducing its Teflon™ Profile nonstick coating for cookware.

Teflon™ Profile is based on a new technology that combines the proven, excellent nonstick properties of Teflon™ nonstick coating with long-term scratch resistance resulting in a coating surface that looks newer for longer. This is a desirable feature for professional chefs, as they need to worry less about using metal utensils and what the resulting scratches do to the surface.

Cookware coated with Teflon™ Profile nonstick retains a newer looking surface even after long-term use. Available in the colours Crocodile Black, Shark Blue and Buffalo Copper, the coatings also add colour accents in the kitchen.

For more information contact: Andrew Godfrey –
Tel: +41 22 719 1500

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datateam logo

Datateam Business Media Limited are a publishing company for Trade Magazines such as DIY Week and Housewares magazine. Subscription discounts are available to BHETA members.

For more information contact: BHETA member services for a subscription form to receive the discount

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Max Publishing

Max publishing logo

Progressive Housewares is the trade bible for everyone who is anyone in housewares. Independent cookshops and housewares retailers, multiples, department stores, supermarkets, multi-channel retailers, suppliers, manufacturers, designers, agents – all are avid readers.

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Ascential (was i2i)

ascential logo

Ascential is an international business-to-business media company. We inform and connect business professionals in more than 150 countries through market-leading Exhibitions & Festivals and Information Services.

Ascential powers the UK’s largest trade show Spring Fair & Autumn Fair.

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Liz Pinks Marketing Recruitment Ltd

Liz Pinks logo

LPMR Ltd is a specialist marketing recruitment firm assisting both B2B and B2C organisations. Simply put – if you’re looking to hire within your marketing team, they’re the ones you want to work with.

They have a significant network of marketers built up over a 15 year period.

Their approach to recruitment is project driven. Your assignment will receive the time, effort and attention it deserves to reach a successful outcome. The people at LPMR pride themselves on providing an excellent candidate experience, ensuring your company and brand are properly represented in the market essentially becoming an extension of your team.

For BHETA members they will discuss an introductory fixed fee following an in-depth meeting for any of your marketing recruitment queries.

For more information contact: Liz Pinks – – 07577 958085 or David Stinson – – 07378 315910

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Cavendish Maine

Cavendish Marine logo

Since 1991 we have been providing expert recruitment services to a broad range of clients throughout the UK and internationally.

We know that “one size” doesn’t “fit all” as each assignment is different, therefore whichever process or mix of processes we use will be the best one to identify the right person or people and the best “fit” for your business.

As part of our value-added proposition and ongoing commitment we provide information and services which ensure that not only do you appeal to and secure the right prospective hires, but more importantly retain your best people.

Talk to your consultant find out how we can make our relationships, knowledge and networks work for you.

Shelley Velati – Specialist Housewares Recruiter

Nick Hester – Specialist Garden Recruiter

Rebecca Wall – Specialist DIY Recruiter

Tel: +44 (0)1275 813 000

View their website


Phocas Software

Phocas logo

Phocas BI can transform your ERP data and improve the reporting, dashboarding and analytical capabilities of your business. Phocas enables you to explore and display all your data with complete freedom. It helps you identify the questions you need to ask, discover the answers and extract the essential insight that would otherwise be hidden deep within your data. Phocas is tailored to fit your business and whichever systems you’re using and can be up and running in as little as a few days. With such a logical and intuitive interface, the software can be used by IT and business executives alike from day one.

For more information contact: Jason Bradshaw –

Tel: +44 (0)1865 364 103

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Aspin Software

aspin logo

Aspin is an independent software vendor specialising in the deployment of sales order processing focused systems for the distribution industry. Their applications are designed to improve sales performance, both on the move and online. PixSell is a product catalogue and presentation tool with order capture functionality, fully branded for your sales force. An intuitive touch driven presentation app, PixSell allows the team to not only present your business and product with content rich media, but also take orders with customer specific pricing and capture relevant data against customer accounts. InterSell B2B is a flexible and easy to manage eCommerce system for distributors. It provides everything required to sell online to trade accounts, both nationally and internationally. InterSell allows customers to order 24/7 utilising customer specific pricing. PixSell and InterSell integrates with any Back Office system.

For more information contact: Doug Mendes –

Tel: +44 (0)1794 500 200

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Prestige Business Travel

Prestige logo

Our focus is simple; we take care of your travel, so you’re free to take care of your business.

Independently owned, but part of the largest travel management network in the world, we’re dedicated to optimising your travel arrangements, to get the most out of your budget and your time.

• International Purchasing Power
• Excellent value for money
• Outstanding Customer Service
• 24 hour Traveller Safety Support

Prestige Business Travel – your TRUSTED travel partner.

For more information contact: Louisa Morrey –

Tel: +44 (0)1480 464699

View their website

Interested in finding out more?

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