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Associate members

BHETA offers members access to a wide range of business support services via its associate members.

These tried and tested service providers offer members significant discounts, free assistance or advice and guidance.

For more details contact BHETA Member Services or the supplier direct quoting ‘BHETA’.



The BHETA packaging compliance scheme, Compliance Link, provides members with discounted membership and competitive packaging recycling evidence costs. Currently over 40 members take advantage of the scheme, each achieving cost-effective compliance with personalised assistance, including data collection and audit support.

Fixed low cost membership of £250 per annum, irrespective of company size, or even if you’re a group; competitive packaging recovery note (‘PRN’) evidence charges at market prices; unparalleled free assistance and support with data collection issues and external regulatory issues.

For further information please contact:
Tel: 01279 620000

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Exclusively Housewares & Exclusively Electrical

Exclusively Housewares is an annual trade show which features 145 of the top housewares suppliers and distributors in the industry. It takes place at the Business Design Centre in London every June. Aimed at all types of housewares retailers, Exclusively Housewares represents the largest number of housewares brands and suppliers brought together under one roof for any trade show in the UK.  It has been running since 2002.

In 2015 a new sister trade show, Exclusively Electrical, was launched to run alongside Exclusively Housewares. Focused entirely on small kitchen and domestic appliances the two shows complement each other beautifully, and visitors can move freely between them.

Exclusively Housewares is owned and organised by Brooke House Exhibitions on behalf of the British Home Enhancement Trade Association.

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Torque-Expo is a trade-only event for the fastener, tool and related industries.

Torque-Expo covers Fasteners, Fixings & Adhesives, Hand & Power Tools, Hardware & Architectural Ironmongery, DIY Products, Locks & Security, Trade Displays & Shopfittings, Abrasives & Lubricants, Clothing, Safety & Janitorial, Consumables and Associated Products & Services. Combining Torque-Expo trade shows in strategic locations around the globe with an International Magazine available in print & digitally for a comprehensive coverage of the industry from all perspectives.

Torque-Expo is a two-day trade-only event uniquely bringing together exhibitors who are manufacturers, wholesalers or importers, selling associated products through distribution to the UK trade.

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At ESM our aim is to undertake the design and build of your exhibition space to create an engaging and memorable stand for your company and your brand. All work is undertaken in-house at our Kent headquarters by our experienced team of skilled craftsmen.

Whether you want a complete end to end solution, or a more tailored approach, we can execute your next exhibition stand design and build on time, with minimal fuss and to maximum effect, helping you with that all important ROI.

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N Smith and Co (Custom Packaging & Display)

We provide innovative corrugated and carton solutions, from standard packaging to full POS display.

We are a focused team of experienced, creative individuals, who thrive to offer the best customer service and highest value and quality. We have over 115 years of history and experience that is implemented into everything that we do. We are obsessed with helping our clients utilise the versatility of cardboard and other substrates to bring their brand and product closer to their target market.

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Experian Business Information Services supports B2B organisations to understand the detail behind the people and businesses they are working with, helping them to make more effective decisions.

Whether businesses are acting as commercial lenders or offering trade credit to other businesses, we offer a range credit risk solutions. We also help clients with services including B2B marketing and business intelligence. More details can be found in the BHETA market intelligence area.

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Industry Partners

The Confederation of British Industry

The CBI is the UK’s premier business organisation, providing a voice for firms at a regional, national and international level to policymakers. Their purpose is to help businesses create a more prosperous society.

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FEDIYMA – European Federation of DIY Manufacturers

The European Federation of DIY Manufacturers (fediyma) was created in March 2000 by its founding members BHETA (United Kingdom), Herstellerverband Haus & Garten (Germany) and Unibal (France). FEBIN (Belgium), MADE4DIY (Italy) and AFEB (Spain) have also joined our association in recent years. All together they represent 75% of the European home improvement market with over 650 member companies.

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Forum for Private Business

The Forum of Private Business is a not-for-profit comprehensive business support organisation founded in 1977. Their membership is spread throughout the UK and primarily made up of companies that employ between 1-50 employees, helping them to manage employees, saving time, giving advice, support and protection where a business needs it.

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Department for International Trade

The Department for International Trade (DIT) is a United Kingdom government department responsible for striking and extending trade agreements between the United Kingdom and non-EU states. The department was created by Prime Minister Theresa May, shortly after she took office on 13 July 2016, following the United Kingdom’s vote to leave the European Union. More details can be found in the BHETA export area.

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Legal, Employment Law, Health & Safety

Howes Percival

Howes Percival are a leading commercial law firm and their clients range from individuals and families to global businesses and government departments. They offer a wide range of legal expertise and are constantly investing in new specialisms to ensure that they can offer excellent advice to their clients across all aspects of their business.

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Ellis Whittam

In association with Ellis Whittam, the employment law, HR and health & safety experts, we have designed a new range of business support services which are part of the benefits of BHETA membership.

BHETA members now have free and unlimited access to expert advice from a dedicated team of qualified, experienced legal advisers in these critically important issues.

To access the free advice services all you need to do is call 01244 687200 or send an email to and state that you are a BHETA member.

More details can be found in the BHETA membership area.

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Corporate Risk Consultants

i-Corporate Risk Consultants Ltd

i-Corporate Risk Consultants Ltd (i-CRC) is an investigation company dealing in all aspects of corporate security and risk management consulting.

In particular i-CRC conducts intelligence gathering and analysis leading to investigations into counterfeiting, brand protection, grey/parallel market product diversion and intellectual property infringement. i-CRC also advises clients on cost effective overt and covert security markings to assist in protecting their products.

i-CRC carries out physical security surveys, risk assessments, assists in crisis management planning and pre-employment screening.

i-CRC operates globally with offices in the UK, Germany and Turkey and has a global network of agents that have facilitated actions for clients in over 70 countries.

i-CRC employees are highly experienced people with over 200 combined years of investigative experience between them. Its international network of agents come from diverse backgrounds including law enforcement, customs, military and security services.

i-CRC has outstanding client retention of global IT and International blue-chip companies that is testimony to the quality of service provided.

Please contact

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Logistics / Freight Forwarding

AM & PM Transportation

A family-run business with over 40 years’ experience, they specialise in transporting and handling exhibitors’ goods at trade fairs throughout the UK & Europe. They offer a professional, cost effective, personal service to their customers and pay particular attention to individual requirements.

They will be providing discounted rates for all BHETA Members at these exhibitions throughout 2018; Ambiente, The International Hardware Fair, Exclusively Housewares & Electrical & Glee.

Contact Steven Thorley or Phil Piper
Tel: +44 (0)1449 672671

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Dachser Ltd

Established in the UK since 1975, now has three locations which include a brand new logistics centre in Northampton as well as branch offices in Rochdale and Dartford. Dachser aims to be the supplier of choice for European logistics. With daily departures from all sites servicing Scandinavia, Europe and North Africa.

Value-added services, and provides real advantage for its customers through its comprehensive, fully integrated European distribution network which offers competitive transit times and a high level of service quality.

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The Chemours Company (Chemours), is a global chemistry company with leading market positions in titanium technologies, fluoroproducts and chemical solutions, introducing its Teflon™ Profile nonstick coating for cookware.

Teflon™ Profile is based on a new technology that combines the proven, excellent nonstick properties of Teflon™ nonstick coating with long-term scratch resistance resulting in a coating surface that looks newer for longer. This is a desirable feature for professional chefs, as they need to worry less about using metal utensils and what the resulting scratches do to the surface.

Cookware coated with Teflon™ Profile nonstick retains a newer looking surface even after long-term use. Available in the colours Crocodile Black, Shark Blue and Buffalo Copper, the coatings also add colour accents in the kitchen.

For more information contact:
Andrew Godfrey
+41-22-719 1500

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Marketing, Market Data & Sales Support

Brookes & Co

At Brookes & Co we love marketing your sector, and promise to deliver a fantastic return on investment from PR and marketing. We’re the UK’s only marketing agency for the home and garden sector.

As BHETA’s recommended marketing agency, we work closely with members and we focus entirely on the home improvement, housewares, and garden sectors.

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Thomson Database Service

BHETA has partnered with Thomson Local Directories, the largest and most sophisticated provider of market data in the UK, to provide members with the opportunity to build databases specific to their requirements in one short telephone call. More details can be found in the BHETA membership area.

To find out more contact BHETA member services team on 0121 237 1130 or email

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GlobalData Retail

Verdict Retail and Conlumino have now joined forces to create a market-leading retail insight brand. GlobalData is a world leading provider of retail intelligence. They work with global retailers delivering unique data and insight to enable informed decisions.

Their work focuses on all aspects of retailing and consumer behaviour, which is delivered through bespoke reports, projects and presentations. The reports are available to all BHETA members at a huge discount. Read more.

If you need any further details contact Magda Covino, GlobalData
Direct line: +44 207 832 4332

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GfK is one of the world’s leading research companies. Every day, their 12,000+ experts discover new insights into consumer behaviour in over 100 countries.

The GfK index reflects all the product categories that BHETA members trade in, as listed on BHETA’s Retailer Zone. The quarterly updates provide members with an opportunity to benchmark their company’s performance against the market

The insights are based on actual retail Point of Sale data delivered from GfK’s network of GB retailers, both large and small. The intelligence will help members answer their key business questions through the provision of fast and actionable data driven insights

The data is broken down into the four BHETA sector categories – home improvement (DIY), garden, housewares and small electricals and then further broken down by product groups.

Read more.

If you need any further details contact BHETA Member Services

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Scarlet Opus

Scarlet Opus is a world class Trend Intelligence team. We work internationally with retailers & manufacturers and our role is to inform them about what will be in-fashion for the world of everything interiors 2-3 years ahead of it actually happening. We get very specific about colour, pattern, texture, material and texture choices.

No matter what causes a trend’s emergence, you need to know which future trends you could capitalise on and how. We provide all of our clients with a guaranteed & sustainable competitive edge and we help to ensure that this ‘edge’ is slowly evolved, continuously aligned with consumer desires. Our work with you is planned, targeted & measurable – results driven.

Contact Phil Pond
WhatsApp / Text / iMessage on +44 7896 088 996

More details can be found in the BHETA market intelligence area.

To find out more contact BHETA member services team on 0121 237 1130 or email

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Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalise their experiences, and give them the confidence to buy.

Each month in the Bazaarvoice Network, more than one billion consumers view and share authentic content including reviews, questions and answers, and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly – data that powers high-efficiency digital advertising and personalisation with unmatched relevance.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, and Australia.

Call us to talk about how Bazaarvoice can work with your business.
Tel: 0208 080 1100

View their website

To find out more contact BHETA member services team on 0121 237 1130 or email

RT7Digital Ltd

We are Amazon specialists – helping companies both large and small achieve sales growth on Amazon.

We have first-hand experience from years selling our own products on Amazon marketplace and bring this knowledge to our clients.

Amazon doesn’t need to be scary. We help companies get control of their brand, content, and sales on the channel. We understand the inner workings of Amazon and are a one stop shop for everything from optimising listings, campaign management, account set-up & registration, and consultancy.

Amazon cannot be ignored as a major online sales channel. We help companies make their journey with Amazon that much easier; maximising their sales and building a valuable asset for the future.

View their website

To find out more contact BHETA member services team on 0121 237 1130 or email



Datateam Business Media Limited are a publishing company for Trade Magazines such as DIY Week and Housewares magazine. Subscription discounts are available to BHETA members.

Contact BHETA member services for a subscription form to receive the discount

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Max Publishing

Progressive Housewares is the trade bible for everyone who is anyone in housewares. Independent cookshops and housewares retailers, multiples, department stores, supermarkets, multi-channel retailers, suppliers, manufacturers, designers, agents – all are avid readers.

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Ascential (was i2i)

Ascential is an international business-to-business media company. We inform and connect business professionals in more than 150 countries through market-leading Exhibitions & Festivals and Information Services. Ascential powers the UK’s largest trade show Spring/Autumn Fair.

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Liz Pinks Marketing Recruitment Ltd

LPMR Ltd is a specialist marketing recruitment firm assisting both B2B and B2C organisations. Simply put – if you’re looking to hire within your marketing team, they’re the ones you want to work with.

They have a significant network of marketers built up over a 15 year period, at all levels (Decision Makers, Influencers and Passive Job Seekers). Their network includes people with experience in a variety of arenas including:

• Full mixed Marketing
• Product/Category/Brand Management
• Research/Insight/Analytics
• Digital/Ecommerce/SEO/PPC
• CRM/DM/Email specialist roles
• PR/Events Management
• Internal/External Communications
• Graphic Design

Their approach to recruitment is project driven. Your assignment will receive the time, effort and attention it deserves to reach a successful outcome. The people at LPMR pride themselves on providing an excellent candidate experience, ensuring your company and brand are properly represented in the market essentially becoming an extension of your team.

From recent satisfaction surveys, 9 out of 10 clients said that their ‘personal touch’ was their most outstanding feature, whilst their extensive knowledge gives you peace of mind LPMR know what they are doing and can take the pain out of recruitment for you.

You’ll also enjoy their consultative style when discussing your requirements, candidate availability, salary benchmarking and how to conduct the most efficient and effective recruitment process from start to finish. For BHETA members they will discuss an introductory fixed fee following an in-depth meeting for any of your marketing recruitment queries.

Please call Liz Pinks on 07577 958085 or David Stinson on 07378 315910

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Phocas Software

Phocas is an award-winning business intelligence tool for manufacturing, distribution and retail companies that normally sell large ranges of products to a wide customer base. Visit their website to find out more at – Phocas Software UK

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Aspin Software

Aspin was founded in 1984 as a software supplier with the principle objective of providing sales order processing focused business applications.

“With PixSell, our sales reps are able to make more accurate decisions. Having up-to-date information to hand helps prompt the rep to up-sell certain slow moving products in addition to the items which are on the order.” Rachel Howard, Head of Customer Service at LG Harris.

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Interested in finding out more?

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