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EVENT OVERVIEW
Are you ready to unlock your full potential and enhance your customer connections? Join this tailored program delivered by Selling Interactions, BHETA’s trusted Business Support Provider. Designed to help you better understand your strengths and adapt to your customers’ needs, this program offers personalized coaching and actionable strategies that will empower you to achieve greater success.
This programme is designed for all employees who have contact with customers and would like to connect with them as effectively as possible.
Please note, this programme is only available to BHETA members.
DISC is one of the most well-known and practical personality profiling tools used in organisations today. It is very useful in sales, as it can be applied quickly, even during short customer interactions. As a result of the personal coaching, you will enhance your self-awareness and ability to ‘bring the best out of yourself. You will also learn how to tune into customer’s preferences. The programme will cover:
BHETA’s Steve Richardson has said: “The BHETA team undertook this DISC training course and it was very useful and very professionally run by the Selling Interactions team. I had taken part in similar training courses in two other businesses and the Selling Interactions delivered course was delivered with real gravitas. Prior to the course the whole team answered a survey which delivered surprisingly accurate personality profiles. The training focused on how to develop teamwork, with great insights into how my individual colleagues thought and acted, their strengths and potential weaknesses, and crucially how to adapt our communication styles to get the best out of our working relationships. I still use those insights today. This is a highly recommended day to help develop high-performing teams”.
The program is divided into four sections over a span of 4 to 7 weeks. To begin, you will complete your personal DISC profile through an online questionnaire. This will be followed by a one-on-one coaching session via Zoom, designed to help you leverage your personal strengths and adjust to your customers’ preferences (the coaching session date will be arranged individually). Over the next 4 to 6 weeks, you will work on the actions outlined in your action plan. Finally, in a second coaching session, your coach will support you in applying and reinforcing what you’ve learned on the job, offering additional tips and strategies to enhance customer connections.
The programme fee is £375 + VAT per person.
Please note that cancellations are only possible a minimum of one month before the session day.
Selling Interactions is an international research-led B2B sales excellence consulting and training organisation set up in 2010 with a very simple philosophy – search relentlessly for sales best practice and use the insights to help clients improve their sales organisations and ultimately their sales.
Selling Interactions’ training is grounded in extensive, evidence-based sales research, ensuring that your team will benefit from the most effective, up-to-date sales approaches. With a fantastic network of experienced consultants, Selling Interactions brings together professionals who have already achieved success in their careers and transitioned into consulting and training to help others excel. All of their consultants remain active in sales today, meaning they are practitioners who offer practical, real-world insights, not just theoretical knowledge.
Additional training programs are available – take the opportunity to explore them by clicking links below.
Presentation Skills for Sales
Negotiation Skills Programme
Unlock exclusive access to a diverse range of retailers eager to connect with suppliers. Inquire now to discover how our membership can elevate your business.